Your technology, run with a plain account of what is covered.
We start with discovery and written authorization before we touch your systems, then take on the work in stages. You get one point of contact, a written scope, and a straight answer about what is and is not covered.
- Discovery first, with no administrative control taken before you authorize it in writing
- Brought on in stages, so nothing changes faster than your team can absorb
- Written scope that says what is covered and what is not
What Managed IT covers
Identity, email, devices, networks and support, managed as one service and brought on in stages.
Identity and access
Sign-in, onboarding and offboarding, and who can reach what.
Email and Microsoft 365
Mail flow, filtering and tenant administration.
Endpoints
Protection, patching and device management for laptops and servers.
Networks and infrastructure
Firewalls, switching, wireless and servers, documented and maintained.
Backup and recovery
Backup planning, with restore tests on a schedule agreed with you.
Support and vendor management
One point of contact for your people and for your other technology vendors.
Brought on in stages, never all at once.
We do not take administrative control of your systems until discovery is complete and you have authorized it in writing.
Discovery
Inventory of systems, accounts and risks. Nothing is changed without your written authorization.
Stabilize
Close the most important gaps, document what exists, and establish a baseline.
Operate
Day-to-day support, patching and maintenance under a written scope.
Advise
A shared roadmap, budget guidance and regular reviews with named owners.
Works with the rest of Merix.
The same identity, data and audit foundation sits under every division, so adding a second one does not mean starting over.